COMMUNICATION

  • Insist on speaking directly to the seller on the phone. Most online scams are conducted via email or SMS only.
  • Speak to the seller more than once. Confirm their telephone number so that you can call back with follow up questions.

LOOK OUT FOR

  • Property & vehicles advertised with prices that are significantly below the market value. If the deal sounds too good to be true, it probably is.
  • The title deed or vehicle log books or any other official documents don’t match with original documents given to the buyer.
  • Similar advertisements made for the same property & vehicle elsewhere at a different price, the scammer may have replicated a genuine seller’s advertisement and altered the contact details, then lowered the price to entice victims.

NEVER

  • Send money through a wire transfer or mobile banking service to people you do not know or trust.
  • Send your personal or financial details to a seller.
  • Agree to go check the property or vehicle without communication or information. Insist on meeting in a safe well lit location. Preferably where CCTV is available and agree the location of the property or vehicle before hand

SAFETY TIPS FOR PROPERTY & VEHICLE SELLERS

COMMUNICATION:

  • Insist on speaking directly to the buyer on phone. Most online scams are conducted via email or SMS only.

LOOK OUT FOR 

  • Hurriedly make an offer before visiting the property or vehicle being sold, genuine buyers are thorough before making any offer.
  • Make an offer that is higher than the set price in the pretence that they want to buy quickly. A genuine buyer will always want the best price they can get.
  • Claim to be agents buying on behalf of someone else or for overseas client
  • Ask that you pay additional charges before any final deal or any interactions

NEVER

  • Share your personal details, account details, Mpesa details or banking information.
  • Share your ORO login credentials.

BEFORE FINALISING FOR DIFFERENCT CATEGORIES

  • LAND: – do a title search at the Land office in Kenya and confirm the right owner matching with the paper works.
  • RENTALS: – do a survey from surroundings of a premise that if it is actually to be rented. Some fraudsters show you which might not be true. Have also an agreement made by the property managers or owners on any amount paid.
  • HOUSE/OTHERS: – do a title search at the Land office in Kenya and also visit the site and check if all documents as per the laws followed in Kenya.
  • VEHICLES: – do a search online. Several platforms online give the opportunity to search the vehicle and who the rightful owner is. 
  • NTSA PLATFORM: – do a survey if the vehicle has been linked to NTSA platform in the owners account. 

CLOSING THE DEAL

  • Know how much you’re willing to accept and prepare to negotiate to a minimum price.
  • Don’t take your ad down until you are certain you have received payment from the buyer 
  • Don’t rely on “proof” of payment from the buyer. Check with your bank or other provider that the money has been cleared and you can see the funds in your account before parting with your item.
  • Only accept cash inside the premises of your bank where potential fakes can be checked or so you do not carry large amounts of cash in public after a sale.
  • Beware of forged bank cheques. Electronic transfers which can be confirmed by your bank are the safest option. A genuine buyer will never object.
  • Give the buyer a receipt to confirm you’ve received their payment.
  • Transfer the vehicle from the previous owners NTSA platform to the new owners NTSA platform while you are together and after paying. It takes a few minutes to do the transfer. 

Please note that ORO will NEVER contact you to ask you for account or personal details.