INTRODUCTION

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

WHAT INFORMATION IS COLLECTED?

When registering on ORO site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience. The ORO site server makes a record of the visit and logs the following information for statistical and administrative purposes:

  • the user’s server address
  • the date and time of the visit to the site
  • pages accessed and documents downloaded
  • duration of the visit
  • the type of browser used
  • the previous site visited
  • users location

WHEN WE COLLECT INFORMATION?

We collect information from you when you register on ORO site or enter information on ORO site.

COOKIES

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. 

ORO collects information on our site visitors collectively including which sections of the site are most frequently visited, how often and for how long. We use session cookies to identify you as a current user and these are alive only for the duration of your browser session. If you disable or reject session cookies you may not be able to access and use all features of our sites. You may adjust your browser settings to disable cookies being stored on your hard drive however this may impact your user experience. This policy only covers the use of cookies by us. No attempt will be made to identify users or their browsing activities unless legally compelled to do so, such as in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect log files.

WHY WE COLLECT INFORMATION FROM MEMBERS?

As part of registering for Email or SMS alerts with ORO, we collect personal contact information from you in order for you to receive alerts.

We will only use this information to send you alerts of new updates or confirmation of any process while on the ORO website that meets your preferences or to alert you to new and services on the ORO website or to alert you to potential fraud, security matter or false advertising if we detect it. 

Email Alerts and SMS Alerts are an optional service. ORO requests that you provide information relating to your preferences as well as your email address or SMS number so that we may notify you via email or SMS of any information. Users can modify or delete any information given i.e. email address or mobile number from ORO profile icon. If you are having any problems, you can contact us directly at info@oro.co.ke

CONTACTING SELLER

Making an online Contact Seller Request to an advertisement on ORO is a free and optional service that does not require registration.

Contact Seller Requests require you to complete mandatory fields (name, phone and email) so that the advertiser can identify and contact you. These details are forwarded directly on to the third party advertiser.

By submitting a Contact Seller form on ORO you are requesting that ORO pass the information to the Advertiser.

FEEDBACK

ORO welcomes ideas and feedback about all aspects of the site. ORO stores feedback that users send to us. This feedback will be used to administer and refine the service and may be shared with ORO partners either in aggregate form or with specific identifying characteristics removed.

SITE CHANGES

ORO may review and update its privacy policy from time to time. Visit frequently the privacy policy to check for any changes.

CONTACT US

If you have any questions about this privacy statement, the practices of this site, or your dealings with ORO, you can contact us on info@oro.co.ke